Frequently Asked Questions

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Yes they are. While the sessions are fast paced and high intensity, we program to suit all levels of fitness and aim to make you feel comfortable and supported to go at your own pace throughout the class. We don't yell at clients to push harder at HUSTLE... unless that's your thing and we can do that for you too ;)

Yes. bookings are essential. This ensures all your required paperwork is completed before starting at the gym PLUS securing yourself a spot in the class. 

Majority of our classes are 45mins; we also have a selection of 60min classes.

Wear comfortable activewear and bring water & sweat towel. 

If you're attending a kickboxing / boxing class please bring your own gloves & wraps as these are no provided. Alternatively you can rent gloves $3 (non refundable) or purchase wraps for $10 at the gym.

Attending a Mat Pilates Class, please bring a large towel or rent one for $3.

Shoes are NOT worn in any classes (we are a shoeless gym)

Gloves & wraps are needed for majority of classes (excluding Strength & Mat Pilates) All clients require their own. Gloves can be rented for $3 for each class. Wraps can be purchased from $10. If you don't want to purchase or rent these items, you can not participate in the class. 

Don't stress boo, we've got you. 

Please arrive 10mins prior to class so we can get you set up ready to go and run through an intro and any questions you may have. 

Jump onto our First Timers page & have a read through more details on what to expect / bring. NOTE: Late entries will not be permitted into class.

We have a no late entry policy for everyone. This is for your safety to ensure you don't miss the warm up and and / or Induction, plus not be disruptive to our trainers and other members by arriving late. 

Yes we do. 

Late cancellations: when booking through HUSTLE's platform you can cancel up to 6hours prior to a session without incurring any fees. Cancellations less than 6hours to are subject to cancellation fee.

No Shows: subject to a No Show Fee and loss of credit.

Full cancellation policy can be seen in your booking portal

ClassPass clients are subject to ClassPass cancellation and no shows fees. 

Of course you can!

We ensure all levels of experience and fitness are catered too in our sessions. Aim to arrive 10mins prior to class and we will take you through the basic fundamentals so you feel comfortable before we start our session.

If you miss the induction, you will just have to jump in and learn as you go.

No. All payments and bookings are settled via the website or booking portal prior to your workout. 

Yes we have waitlists for all classes. You will be notified via email when a space becomes available and will be automatically moved into the class. So make sure you keep an eye on your inbox.

Yes, we have toilets and shower facilities. 

Womens: 2 showers, 1 toilet. Mens: 1 shower, 1 toliet

As we are a small facility, there is limited showers access, so you may need to wait for someone else to finish. 

Basic shower items are provided (hand soap, shampoo, conditioner, hair dryer, emergency sanity items) but you require your own towel.

Membership suspensions require an email to [email protected] and subject to your contract T&C's. 

Class cancellation; is done via your login on the booking portal. 

Membership cancellations; require an email to [email protected] and subject to your contract T&C's. 

There is street parking in Union, Coventry & Clarendon Street. Alternatively you can park at the Coles or Woolworths parking stations which are just a short walk from the studio. Allow adequate tie for parking, especially on weekends.